Privacy Policy

Effective from 27 February 2026

Company name: BLUEOCEAN DEVELOPMENT AI LTD

Registration number: 158 54 963

Address: Suite 13, Whitehall Place C/O Future Insight Consultancy Ltd, 47 The Terrace, Gravesend, Kent, England, DA12 2DL

Website: https://globolingua.net

This Privacy Policy describes how https://globolingua.net ("we", "our", "us" or "Globolingua") collects, uses and discloses personal information from users ("you" or "users") of the website. By using the services, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

We use your data to provide and improve our services. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions.

1. Information we collect

In short: we collect personal information that you provide to us, and some information is collected automatically when you visit our services.

We may also collect limited data from public databases, marketing partners and other outside sources.

Personal data

Contact and authentication data
Email addresses
Names and usernames
Passwords
Phone numbers
Billing details needed to process an order
The text, documents and instructions you submit for translation
Cookies and usage data

We do not intentionally collect or process special category data. Note, however, that content submitted for translation may itself contain personal or confidential information. You are responsible for making sure you have the right to share that content with us.

Usage data

We may also collect information about how the services are accessed and used:

Your IP address
Browser and device characteristics
Operating system
Language and currency preferences
Referring URLs
Device name
Country and approximate location
How and when you use our services
Other technical information

This data is used primarily for security, analytics and operational improvements.

2. Cookies

We use cookies and similar technologies on our website. When you first visit, a consent banner lets you choose which categories you allow, and your choice is stored so we can honour it on later visits.

Necessary cookies. Required for the site to work, including sign-in, security and core features. These are always active.
Functional cookies. Remember your preferences, such as language and display currency.
Performance cookies. Help us understand how the site is used so we can improve it.
Marketing cookies. Used to show more relevant advertising and content.

How to manage cookies

Change your choice: reopen the cookie settings on our website and submit a new choice.
Remove cookies: clear your browser history.
Manage site-specific cookies: use your browser's privacy settings.
Block cookies: adjust your browser settings to prevent cookies being set.

3. How we use information

We process your personal information to:

Facilitate account creation and authentication
Deliver the services you request, including assigning your job to a translator
Process payments and issue the documents that go with them
Provide customer support and handle complaints
Notify you about changes to the service or to these terms
Improve and monitor service quality
Prevent fraud and unauthorised access

We may share your personal information in the following situations:

Service delivery. With the translator assigned to your job and the staff needed to deliver it, all of whom are bound by confidentiality obligations.
Processors. With the providers that host our platform and process payments on our behalf, under contract and only for that purpose.
Business transfers. During negotiations, or in connection with a merger, acquisition or sale of company assets.
Affiliates. With our affiliates, under the terms of this Privacy Policy.

We do not sell your personal information, and we do not use the content you submit for translation as training data.

5. How long we keep your information

Documents and translations are stored securely for one year after the project is completed and deleted thereafter, unless you ask us to remove them sooner. Account and billing records are kept for as long as we are required to keep them by law.

6. How we keep your information safe

We apply organisational and technical security measures to protect your personal data. However, no method of transmission over the internet or of electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your rights

Under the GDPR you may have the right to:

Access your data
Correct inaccurate data
Request erasure of your data
Restrict how we process it
Receive your data in a portable form
Withdraw consent you have given
Object to processing based on our legitimate interests
Complain to your local data protection authority

8. Children's privacy

Our services are not directed to anyone under 18. We do not knowingly collect data from children.

9. When we may disclose your information

We may disclose information in order to:

Comply with legal obligations
Protect our rights
Prevent wrongdoing
Ensure the safety of users or of the public